Privacy notice
How we use your information
This notice explains how DC Motors uses personal information submitted through this website or provided when you contact us about vehicle work.
Who is responsible for your information
DC Motors is responsible for the personal information covered by this notice. You can contact us at 4D Quintrell Road, Newquay, TR7 3DZ, or call 07411 095977.
Information we collect
We may collect your name, phone number, email address, vehicle registration, the service or repair you are interested in, and the information you include in your message. The website also uses limited technical information for security and spam prevention.
How and why we use it
We use your information to respond to your enquiry, discuss or arrange requested vehicle work, provide customer service, keep appropriate business records, protect the website and deal with legal claims or obligations. We do not use contact-form information for automated decision-making or to create an advertising profile.
Our lawful bases
We use personal information where it is necessary to take steps at your request before entering into a contract, to carry out a contract for vehicle work, to meet a legal obligation, or for our legitimate interests in responding to enquiries, operating the business securely and managing customer service and records.
Who we share information with
We may use trusted website-hosting, security, email and IT service providers to process information on our behalf, including Resend to deliver contact-form enquiries by email. We may also disclose information where required by law or where necessary to establish, exercise or defend legal claims. We do not sell personal information. If a provider processes information outside the UK, we require an appropriate lawful safeguard.
Security, cookies and spam prevention
The website uses one strictly necessary first-party cookie,
dc_motors_session, to protect the contact form. It expires
when your browser session ends. The site does not use analytics or
advertising cookies. A privacy-conscious rate limit considers recent
submission attempts within a 15-minute window to reduce automated spam.
Operational logs record delivery status and a shortened, protected
network identifier, not your full message or full network address.
How long we keep information
We keep information only for as long as reasonably necessary for the enquiry, any requested vehicle work, customer service, security, accounting, insurance and legal record-keeping. The period depends on whether an enquiry leads to work and whether we need the record to meet a legal obligation or deal with a claim. Short-term anti-spam records expire automatically.
Your data protection rights
Depending on the circumstances, you may ask for access to your personal information, correction of inaccurate information, deletion, restriction of processing, transfer of information you provided, or object to our use of your information. Some rights are subject to legal exceptions. To make a request, use the contact details above.
Your right to object
You may object to processing based on our legitimate interests. We will stop unless we have compelling legitimate grounds to continue or need the information for legal claims.
Questions and complaints
Please contact DC Motors first if you have a concern so we can try to resolve it. You also have the right to complain to the Information Commissioner’s Office .
Last reviewed: July 2026